FAQ
1. What skin types are your products suitable for?
All Skin Secret products are formulated to be gentle and effective on all skin types, including sensitive, oily, dry, and combination skin.
2. Do your products cause any side effects?
Our products are made with safe, dermatologically friendly ingredients. However, we always recommend doing a patch test before full use to avoid any allergic reactions.
3. How long does it take to see results?
With regular use, most customers notice visible improvement in 7 to 14 days, including brighter skin tone, improved texture, and reduced dark spots.
4. Can I use the Brightening Cream at night?
Yes! Our Brightening Cream is safe for both day and night use. Just make sure to cleanse your face before applying.
5. Is your face wash suitable for acne-prone skin?
Yes, our Creamy Face Wash is gentle and non-comedogenic, meaning it won’t clog pores. It helps remove oil and impurities without over-drying.
6. Are your products halal and cruelty-free?
Yes, all Skin Secret products are made with halal ingredients and are cruelty-free—we never test on animals.
7. Do you deliver all over Pakistan?
Absolutely! We deliver to all major cities and towns across Pakistan using trusted courier services.
8. What are your payment options?
We offer Cash on Delivery (COD), and can also arrange bank transfer, Easypaisa, or JazzCash upon request.
9. Can I return or exchange a product?
We do not offer refunds or returns due to hygiene reasons. However, if you receive a damaged or wrong item, we will gladly exchange it. Please contact us within 48 hours of receiving your order.
10. How can I contact customer support?
You can reach us via:
📧 Email: skinsecret884@gmail.com
📱 WhatsApp: [+92 324 9180472]